Simulator Survey

Get feedback from every customer at your TrackMan facility and shape an unforgettable experience based on real-time analytics, that will make customers come back again and again.

Players 1st, the leading Customer Experience Management platform designed to help sports clubs and facilities recruit and retain customers has designed a survey in cooperation with TrackMan, to enable indoor facility operators to improve and provide even better experiences to their customers. The survey results are made available in an all-in-one dashboard that gives you the overview you need to improve your business. What do we ask? Together with TrackMan Players 1st have created a questionnaire template suited for indoor facilities. The survey is focused on the entire customer journey including areas like: - The experience of using the simulator - The atmosphere at the facility - The service - Food & beverage and much more. Who do we ask? It is up to you to invite whoever you want to participate in the survey. The survey is built to support any indoor facility type. Simple reporting Access our online dashboard with real-time updating results from your survey. Split your results based on different segments such as gender, age, or HCP. Compare yourself with other facilities It is possible to compare yourself to other clubs using the TrackMan survey. With a compiled benchmark from all indoor facilities, we are able to create a second to none benchmark.

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Players 1st is the fastest growing Customer Experience Management solution designed specifically for golf clubs.

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