All active subscriptions benefit from UNLIMITED number of survey launches, number of survey invites and the number of profiles registered to the account. All prices are shown excluding VAT.
Today's private clubs provide a wide range of activities for an increasingly diverse membership, creating a significant challenge to understand trends in member sentiment and identifying what is most important to the overall club membership. Without robust member feedback, you and your board will not have the data that is essential to support effective strategic planning for the organization. The Players 1st platform provides an integrated suite of surveys designed to engage club members and solicit critical feedback on all service areas offered at the facility. The powerful dashboard provides filters to segment data by different demographics and membership categories, providing owners and boards deep insights into member feedback and enabling robust data-driven decision-making.
Balancing the needs of your members and guests can be a tightrope, requiring laser focus on the needs of each group to optimize overall club satisfaction. Combining our Member and Guest survey suites provides essential data and insights to guide decisions on capital and maintenance budgets, staffing, and overall facility management to ensure exceptional member and guest experiences.
Does filling your tee sheet each day feel like a real grind? Are you spending precious time and money on marketing campaigns that don’t seem to have any measurable impact? We can help. Our Guest Survey will allow you to tap into the most effective form of marketing - word of mouth. Armed with real-time data and fresh insights into what your guests care about the most, you'll be able to forge deeper relationships with your existing customers and recruit your own army of raving fans, who will promote your course to their friends bringing new guests to your facility and growing your bottom line.
Seek to optimize your food and beverage offerings in your club? The Food and Beverage Survey is built for quick customer feedback either on-site or post-visit from your guests. Use the shareable link to send out surveys or have the guest answer the short survey after service via iPad or smartphone.
Start your Customer Experience Management journey with our simple and free Net Promoter Score Survey. No need for integration. Get your survey link instantly and implement it to your post-round thank you email or Facebook page or use our default email templates to get started.
Off-course golf is thriving. Keep up to date, optimize your range experience, and maximize profit by listening to your players. TrackMan Range operators get a 20% discount.