Half of the members play just 5% of all rounds: Do they get value for money?

Closed loop feedback; Closed loop customer feedback; Closing the feedback loop; Closing the customer feedback loop;

Closed loop feedback  – What is it? (Guide for golf clubs)

Image of attendees at the annual spring meeting hosted by Players 1st; Governing bodies of golf; golf federations;

Leading golf governing bodies unite to share insights 

Golf course maintenance work; Communication about maintenance work.

Effective course maintenance communication equals happy guests

Golf membership fee increase: 6 tips for retaining members

Golfing is not just about swinging a club on the green; it is a complex experience that involves many parts – from the booking system to the restaurant. So, if you want to take your golf club to the next level, it is time to talk about the importance of customer experience management (CxM) in golf clubs.  

Why customer experience management is especially relevant in the golf business 

Pleasington Golf Club puts members first to drive long-term project 

Increasing golf membership fee; Golf balls; Money golf; 

The sweet spot: Finding the best scale of membership fee increases

Participant in the Durham Junior Golf Tour. Photo: Durham Junior Golf Tour.

Durham Junior Golf Tour's secret to boost their tournaments

Two golfers fist bump; Players 1st Conference in Madrid, Spain 2022; Real Federación Española de Golf, Real Spanish Federation of Golf

Raise the fee with no fear if your members are satisfied 

A golfer with a golf glove is pointing his thumb down.

Dealing with detractors – the 5 critical steps 

DGU's Women and Golf program 2022 - Odsherred.

How the Danish Golf Union is changing the game for female golfers

Net Promoter Score (NPS) is used to measure member satisfaction and loyalty by asking one simple question: "On a scale from 0-10, how likely are you to recommend this club/product/service to a friend or colleague?". This NPS guide for golf clubs explains how it works. 

Net Promoter Score ® - What is NPS? (Guide for golf clubs)

Cover photo for press release by Scottish Golf and Players 1st.

Scottish Golf renew fund for free Players 1st survey subscriptions

The R&A discussing the future of golf. Players 1st. Golf club future. 

Where is golf headed in 2023?

TrackMan Ranges can now reach thousands of players through Players 1st; Trackman and Players 1st partnership; customer experience management for golf clubs

TrackMan Ranges can now reach thousands of players through Players 1st

Players 1st sponsored the wine at the England Golf Awards 2023 as a contribution to the event, which the golf member experience management company has supported in various ways since 2018.

Let’s talk Golf

Half of the members play just 5% of all rounds: Do they get value for money?

Effective course maintenance communication equals happy guests

Closed loop feedback – What is it? (Guide for golf clubs)

Case stories

How the Danish Golf Union is changing the game for female golfers

Pleasington Golf Club puts members first to drive long-term project

Durham Junior Golf Tour's secret to boost their tournaments

Pro tips

Closed loop feedback – What is it? (Guide for golf clubs)

Golf membership fee increase: 6 tips for retaining members

Why customer experience management is especially relevant in the golf business

Insights

Half of the members play just 5% of all rounds: Do they get value for money?

Effective course maintenance communication equals happy guests

The sweet spot: Finding the best scale of membership fee increases

News

Leading golf governing bodies unite to share insights

Scottish Golf renew fund for free Players 1st survey subscriptions

TrackMan Ranges can now reach thousands of players through Players 1st

Let us ping your mailbox