The player experience at your club is about a lot more than just short-term satisfaction, which is why it’s important to have your guests fill in this Net Promoter Score Survey.
The survey should only take a couple of minutes of instinctive thought to answer, with the feedback extremely valuable. With a collection of simple questions, this survey is designed to figure out if your members would happily recommend you and your club to their friends and family. It’s one thing to have a good time while they’re here, but it’s important to know whether your team has done a good enough job to be shared with your guests' loved ones. With these simple questions in mind, seek out clear and honest answers across the survey so you can learn just how recommendable you are! A recommendation from your guests is highly valuable, so it’s good to know where you've done well and where you can improve.