Together with survey and golf industry experts we have created survey templates to cover the various customer experience journeys at your club.
Ensure that new members of your club receive an optimal onboarding experience and convert them into lifelong members.
Identify the main reasons for members leaving your club and prevent future churn.
Be sure your members' experiences are matching their promised expectations.
The results suite in Players 1st brings all the key information together from different areas and sections of the membership and is essential in highlighting any problem issues as well as areas in which we are doing well in.
Players 1st is the fastest growing Customer Experience Management solution designed specifically for golf clubs.