The only Customer Experience Management solution designed specifically for golf clubs.
Golf clubs in more than 20 countries trust Players 1st to optimize their guest and member experience
Survey templates, real-time notifications, advanced analytics and benchmarking.
Together with survey and industry experts, we have created survey templates to cover all the customer journeys in your club. Simply toggle questions on/off or create your own to suit your needs.
Protect your brand by turning dissatisfied customers into ambassadors. With real-time notifications you can quickly react to feedback and resolve issues before they escalate.
No two customers are the same. Understanding what drives each customer segment is essential to ensure a balanced approach and optimal operational excellence. Advanced analytics identifies the main priority areas.
How did we do? Is often the first question you ask yourself after distributing a survey. With an industry benchmark, you can compare your club with peers or competitor groups to set your next target.
Players 1st integrates with leading club management and tee-time booking software.
Players 1st is the fastest growing Customer Experience Management solution designed specifically for golf clubs.Book demo