Pricing and plans

All plans comes with no limits on number of data collections, survey responses or users of the platform. All prices are shown without VAT.

Semi-Private Suite

Balancing the needs of your members and guests can be a tightrope, requiring laser focus on the needs of each group to optimize overall club satisfaction. Combining our Member and Guest survey suites provides essential data and insights to guide decisions on capital and maintenance budgets, staffing, and overall facility management to ensure exceptional member and guest experiences.

Surveys included

  • Guest Survey
  • Member Survey
  • Food and Beverage Survey
  • Golf Only Survey
  • Member/Guest Event Survey
  • Custom NPS Survey
  • Entry Survey
  • Exit Survey

Feature highlights

  • All features from Member and Guest Experience Suites
$249/ month (or $2,490 billed annually)

Member Experience Suite

Today's private clubs provide a wide range of activities for an increasingly diverse membership, creating a significant challenge to understand trends in member sentiment and identifying what is most important to the overall club membership. Without robust member feedback, you and your board will not have the data that is essential to support effective strategic planning for the organization. The Member Experience Suite provides an integrated suite of surveys designed to engage club members and solicit critical feedback on all service areas offered at the facility. The powerful dashboard provides filters to segment data by different demographics and membership categories, providing owners and boards deep insights into member feedback and enabling robust data-driven decision-making.

Surveys included

  • Member Survey
  • Food and Beverage Survey
  • Golf Only Survey
  • Member/Guest Event Survey
  • Custom NPS Survey
  • Entry Survey
  • Exit Survey

Feature highlights

  • Priority map
$199/ month (or $1,990 billed annually)

Guest Experience Suite

Does filling your tee sheet each day feel like a real grind? Are you spending precious time and money on marketing campaigns that don’t seem to have any measurable impact? We can help. Our Guest Survey will allow you to tap into the most effective form of marketing - word of mouth. Armed with real-time data and fresh insights into what your guests care about the most, you'll be able to forge deeper relationships with your existing customers and recruit your own army of raving fans, who will promote your course to their friends bringing new guests to your facility and growing your bottom line.

Surveys included

  • Guest Survey
  • Custom NPS Survey

Feature highlights

  • Automated data collection
  • Real time response notifications
  • Priority map
$99/ month (or $990 billed annually)

Food & Beverage Survey

Seek to optimize your food and beverage offerings in your club? The Food and Beverage Survey is built for quick customer feedback either on-site or post-visit from your guests. Use the shareable link to send out surveys or have the guest answer the short survey after service via iPad or smartphone.

Feature highlights

  • Optimize for iPad
  • Shareable link
$15/ month (or $150 billed annually)

NPS Survey

Start your Customer Experience Management journey with our simple and free Net Promoter Score Survey. No need for integration. Get your survey link instantly and implement it to your post-round thank you email or Facebook page or use our default email templates to get started.

Feature highlights

  • Shareable link
  • Comments with clear call to actions
Free

Let's set you up with the right solution

Players 1st is the fastest growing Customer Experience Management solution designed specifically for golf clubs.

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