Golf clubs in more than 20 countries trust Players 1st to optimize their guest and member experience
Survey templates, real-time notifications, advanced analytics and benchmarking.
Together with survey and industry experts, we have created survey templates to cover all the customer journeys in your club. Simply toggle questions on/off or create your own to suit your needs.
Protect your brand by turning dissatisfied customers into ambassadors. With real-time notifications you can quickly react to feedback and resolve issues before they escalate.
No two customers are the same. Understanding what drives each customer segment is essential to ensure a balanced approach and optimal operational excellence. Advanced analytics identifies the main priority areas.
How did we do? Is often the first question you ask yourself after distributing a survey. With an industry benchmark, you can compare your club with peers or competitor groups to set your next target.
Players 1st integrates with leading club management and tee-time booking software.